Engagement between client and therapist is a critical determinant of therapeutic success. We propose a multi-dimensional natural language processing (NLP) framework that objectively classifies engagement quality in counseling sessions based on textual transcripts. Using 253 motivational interviewing transcripts (150 high-quality, 103 low-quality), we extracted 42 features across four domains: conversational dynamics, semantic similarity as topic alignment, sentiment classification, and question detection. Classifiers, including Random Forest (RF), Cat-Boost, and Support Vector Machines (SVM), were hyperparameter tuned and trained using a stratified 5-fold cross-validation and evaluated on a holdout test set. On balanced (non-augmented) data, RF achieved the highest classification accuracy (76.7%), and SVM achieved the highest AUC (85.4%). After SMOTE-Tomek augmentation, performance improved significantly: RF achieved up to 88.9% accuracy, 90.0% F1-score, and 94.6% AUC, while SVM reached 81.1% accuracy, 83.1% F1-score, and 93.6% AUC. The augmented data results reflect the potential of the framework in future larger-scale applications. Feature contribution revealed conversational dynamics and semantic similarity between clients and therapists were among the top contributors, led by words uttered by the client (mean and standard deviation). The framework was robust across the original and augmented datasets and demonstrated consistent improvements in F1 scores and recall. While currently text-based, the framework supports future multimodal extensions (e.g., vocal tone, facial affect) for more holistic assessments. This work introduces a scalable, data-driven method for evaluating engagement quality of the therapy session, offering clinicians real-time feedback to enhance the quality of both virtual and in-person therapeutic interactions.

Online learning platforms provide diverse questions to gauge the learners' understanding of different concepts. The repository of questions has to be constantly updated to ensure a diverse pool of questions to conduct assessments for learners. However, it is impossible for the academician to manually skim through the large repository of questions to check for duplicates when onboarding new questions from external sources. Hence, we propose a tool QDup in this paper that can surface near-duplicate and semantically related questions without any supervised data. The proposed tool follows an unsupervised hybrid pipeline of statistical and neural approaches for incorporating different nuances in similarity for the task of question duplicate detection. We demonstrate that QDup can detect near-duplicate questions and also suggest related questions for practice with remarkable accuracy and speed from a large repository of questions. The demo video of the tool can be found at https://www.youtube.com/watch?v=loh0_-7XLW4.

There has a been a significant rise in the use of Community Question Answering sites (CQAs) over the last decade owing primarily to their ability to leverage the wisdom of the crowd. Duplicate questions have a crippling effect on the quality of these sites. Tackling duplicate questions is therefore an important step towards improving quality of CQAs. In this regard, we propose two neural network based architectures for duplicate question detection on Stack Overflow. We also propose explicitly modeling the code present in questions to achieve results that surpass the state of the art.

There's a lot of room for improvement here, and I'm going to keep hacking at it. But I wanted to go ahead and share some preliminary results and open up discussion for feedback. You folks here on r/MachineLearning have been incredibly helpful in providing feedback, guidance, and ideas.

Asking questions is one of the most crucial pedagogical techniques used by teachers in class. It not only offers open-ended discussions between teachers and students to exchange ideas but also provokes deeper student thought and critical analysis. Providing teachers with such pedagogical feedback will remarkably help teachers improve their overall teaching quality over time in classrooms. Therefore, in this work, we build an end-to-end neural framework that automatically detects questions from teachers' audio recordings. Compared with traditional methods, our approach not only avoids cumbersome feature engineering, but also adapts to the task of multi-class question detection in real education scenarios. By incorporating multi-task learning techniques, we are able to strengthen the understanding of semantic relations among different types of questions. We conducted extensive experiments on the question detection tasks in a real-world online classroom dataset and the results demonstrate the superiority of our model in terms of various evaluation metrics.

Question-answer pairs extracted from email threads can help construct summaries of the thread, as well as inform semantic-based assistance with email. Previous work dedicated to email threads extracts only questions in interrogative form. We extend the scope of question and answer detection and pairing to encompass also questions in imperative and declarative forms, and to operate at sentence-level fidelity. Building on prior work, our methods are based on learned models over a set of features that include the content, context, and structure of email threads. For two large email corpora, we show that our methods balance precision and recall in extracting question-answer pairs, while maintaining a modest computation time.